Mobile Policy

Effective Date: September 20, 2025

At Easy Own Rentals ("we," "our," or "us"), protecting your privacy in mobile interactions is a top priority. This Mobile Privacy Policy explains how we collect, use, and protect data from mobile devices, including SMS messaging, mobile browsing, and other mobile services. We comply with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines to ensure your information is handled responsibly.

1. Mobile Information We Collect

When you interact with us by mobile, we may collect:

• Your mobile phone number
• Device details (model, operating system, identifiers)
• IP address and approximate location (if enabled)
• Carrier and network information
• Preferences for SMS updates and communication history
• Consent records, including opt-in time and method

Collection happens only when you opt in to SMS alerts, submit mobile forms, or browse our mobile-friendly site.

2. How We Use Mobile Information

Your mobile details are used only for purposes you approve, such as:

• Sending housing updates, reminders, or notifications
• Responding to questions submitted by SMS or mobile channels
• Maintaining compliance and recordkeeping requirements
• Improving mobile site performance
• Measuring communication effectiveness

We do not track you across unrelated apps or third-party websites.

3. Message Frequency and Charges

By opting in to SMS communications from Easy Own Rentals, you understand that:

• You may receive up to five (5) messages per month
• Message and data rates may apply depending on your carrier plan
• Delivery can be affected by carrier or network conditions
• Easy Own Rentals is not liable for delayed or undelivered messages

4. Opt-In and Consent

We require your express written consent before sending SMS communications. Consent must be:

• Freely given, never pre-checked
• Clearly disclosed with details of intended SMS use
• Documented with a timestamp and IP address

Consent is provided through online forms or confirmed via reply text during opt-in.

5. Opt-Out and Support

You can stop receiving SMS messages anytime by:

• Replying STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message
• Receiving a one-time confirmation of your opt-out

For help, reply HELP or email us at support@easyownrentals.com.

6. No Sale or Sharing of Mobile Data

Easy Own Rentals has a strict policy: Your mobile number and consent data will never be sold, rented, or shared with third parties for any marketing purposes. Your information is used only to deliver Easy Own Rentals communications and services you requested.

7. Data Retention and Security

We keep your mobile data only as long as necessary to:

• Provide the services you request
• Maintain compliance and security records
• Meet legal or regulatory obligations
• Resolve communication issues

We use safeguards such as encryption, secure servers, and limited access to protect your data.

8. Policy Updates

This policy may be updated. When changes occur:

• The “Effective Date” will be updated
• You may be notified by SMS or email if updates are significant

Continued use of our services after updates means you accept the revised policy.

9. Contact Us

If you have questions about this Mobile Privacy Policy, contact us:

Easy Own Rentals
8708 Technology Forest Pl Suite 125-G, The Woodlands, TX 773
Email: support@easyownrentals.com